Bill to Phone & ILD Teleservices – A Consumer Affairs Guide
“ILD Teleservices.” You see it on your phone bill and wonder: Who are they? Why are they billing me? Is this right? Well, look no further. This guide will give you the 411 on why you might be seeing our name on your phone bill and how we work with vendors to provide a safe and reliable alternative to using a credit card for purchases.
Why “ILD Teleservices” appears on your phone bill
ILD is a third-party payment processor, acting as a link between merchants and consumers. When a consumer purchases a product or service and chooses the Bill to Phone payment method the merchant submits the information to ILD who, in turn, submits the charge to the consumer’s phone company. The consumer simply submits payment for the purchase with their monthly phone bill payment.
If a charge appears on your bill, it’s because someone in your household may have authorized a merchant to charge your phone bill for products or services, such as ring tones, video games, or Internet services. If you have questions or need help with a charge, please contact our help center.
Why Bill to Phone is a payment option consumers trust
Why ILD Teleservices is a payment processor consumers trust
Consumer protection is a priority at ILD. Before we agree to partner with a merchant, we do a stringent background check on the company as well as its key personnel, such as officers and owners. Our team also works with third-party investigators to examine potential partners.
We also offer a help center to resolve customer issues, whether it’s canceling a subscription or disputing a charge for a service you never received. What’s more, the resolution center keeps customers in the loop by allowing them to check on the status of credits.
ILD Teleservices is a respected alternative payment processor. For more than 13 years, we have been a leader in finding payment solutions that work for both merchants and consumers. In addition, we offer businesses a range of services, including audio and web conferencing and social media strategy.
For more information about ILD or ILD charges listed on your phone bill, check out these links: