Archive for 'ILD’s Services'

With ILD’s Direct Billing service, your business can enjoy the benefits of a full-featured billing system without the stress or expense of managing one in-house. In today’s fast paced marketplace, you never want to miss out on a potential sale. Whether your business needs assistance managing print and mail services or customer service and collections, ILD will become your greatest asset.

ILD’s Direct Billing services will make your commerce activity – both on and offline – more efficient and more effective. As an industry-leader for over a decade, we have the experience, resources, and knowledge to develop effective direct billing solutions for businesses across every industry.

ILD can provide Direct Billing services, including:

  • Invoice processing resources
  • Print and mail services
  • Automated payment features
  • Customer Service and Collections
  • Industry-leading safeguards

Once you turn to ILD to handle all of your business’ billing needs, you’ll be left to focus on the important things, like making more sales and conversions, better satisfying your customer’s needs, and expanding your service offerings. Not only will you reap the benefits of our world-leading billing services behind you, but you’ll also now have the flexibility to expand into larger and more profitable markets.

 

Whether you’re considering alternate payment options like bill-to-phone, or a robust partner to manage all of your billing needs, ILD is here to help. With well over a decade of proven experience in billing and commerce, a detailed understanding of the modern Internet-driven marketplace, and fine-tuned personalized business solutions, we can help take your business to the next level.

When developing e-commerce solutions – especially those which include alternate payment options – you must take steps to validate your customers’ identities. ILD’s iValidation service will not only protect your business from being taken advantage of by e-criminals, but it will also help protect your customers from identity theft and fraud. This is becoming increasingly important, as customers place a large amount of faith in online retailers that their information is being protected from fraudulent activity.

ILD’s iValdiate service uses a multi-step validation system to confirm the identities of your customers:

  1. When a customer enters his or her information into your point of sale, the data can be instantly verified and validated.
  2. The customer’s billing name, address, and home phone number can be cross referenced with a date of birth or the last 4-digits of the customer’s Social Security number.
  3. If the customer has chosen the Bill to Phone payment option, the service can confirm the phone account is active and/or in good standing.
  4. Once the information has been validated, you can confirm the customer’s purchase. If the information was found to be incorrect of fraudulent, you can cancel the sale.

ILD’s iValidate service brings obvious benefits to your business. It will keep you from spending valuable time dealing with fraudulent orders, or wasting marketing dollars targeting consumers who won’t end up as conversions. Similarly, it helps bolster your business’ cyber-security. Fraudulent or otherwise invalid e-commerce activity has detrimental effects on both businesses and consumers, and ILD’s validation system measures are a powerful line of defense.

To learn more about ILD’s iValidate service or our other e-commerce solutions, like bill-to-phone, visit our website. If you’re ready to start using the most advanced validation system in the industry, contact us to day for more information on how to sign-up.

All online customers want great prices, convenience and peace of mind. But the typical online payment process can be laborious and even nerve-wracking for some customers who are resistant to the idea of having to register and then enter sensitive financial information. But by offering a Bill To Phone option to your customers, you can help them and your business. Here are three reasons why:

  • You know you offer the best in secure browsing and shopping, but the customer may still be wary after reading headline-grabbing horror stories about online identity theft and fraud. That feeling of paranoia a customer can experience when shopping online can sink a deal, even if your track record is impeccable. Using Bill To Phone means that customers can buy products in the most secure way possible, with no need for them to submit sensitive credit card or banking information; the order is simply charged straight to their existing home phone bill.
  • There’s no need for your customers to go through a registration process — they can proceed to checkout and select the “charge to phone: payment option. And as any e-tailer knows, the less hassle for the customer, the bigger chance of a secured sale.
  • We put every merchant through strict background checks. This offersassurance to customers who use our Bill To Phone system; they know they are dealing with only the most reputable and trusted e-tailers on the Internet. After all, we are already processing 120 million billing transactions each year for satisfied customers.

Via our network of 1,400 phone companies and portfolio of 200 trusted merchants, ILD Teleservices is making huge inroads into the e-tail business world, offering you and your customers what we know is the quickest, easiest and most secure way of carrying out an online transaction. If you would like more details, please don’t hesitate to contact us. We look forward to hearing from you and helping you push your online business to the next level.

With ILD‘s mobile billing services, your business can make more conversions, foster long-term customer relationships, and boost e-commerce revenue. Offering alternative payment options to your customers is crucial to establishing an effective online presence, and mobile billing is increasingly becoming many consumers’ preferred payment method for various online services. As mobile phones become even more ubiquitous, and consumers become increasingly concerned with releasing their sensitive payment information online, mobile billing will become even more valuable to your business.

When you add a mobile billing payment option to your e-commerce site for approved services, your customers will be given the option to bill to their mobile phone number as payment during checkout. Customers will feel secure knowing they must first review the product and pricing, approve the charge to their mobile number and confirm the sale before charges will appear on their monthly bill.  Confirmation consists of entering a 4-character confirmation PIN received via text and entering it back into a confirmation web page on the business’s website.  This is a secure and simple method to have a one-time charge or subscription added to their monthly bill. It’s a quick, seamless experience that will be much appreciated by your customers.

Mobile Billing appeals to consumers for many different reasons:

  •  Convenience – Mobile billing gives your customers a quick payment option that doesn’t require registration. That way, they can make purchases no matter where they are – even if they don’t have a credit card with them.
  • Security concerns – Many consumers worry about online fraud – for good reason. With mobile billing, they will not have to enter any sensitive information online and all purchases are confirmed before billing.
  • More potential customers – There are still many consumers who do not use credit cards, and an even greater number who are not tech-savvy enough to complete a full online payment form. Using mobile billing gives you access to this oft-neglected group of consumers.

Start using mobile billing today and take your business’ e-commerce presence to the next level. Contact ILD Corp to learn more information about our mobile billing payment option and related back-office solutions.

Time is precious, and that’s why online shopping is so appealing. But many consumers are left frustrated by the sometimes laborious checkout process or anxious that their credit card information may get stolen. But ILD Teleservices has a payment processing solution for that: our Bill To Phone option.

All of our 200 partner sellers have been through our strict vetting process, and have passed a similar exam conducted by the local telephone company. The result is a merchant deemed to be worthy of offering the Bill To Phone payment processing option on their website.

With ILD Teleservice’s Bill To Phone service, consumers don’t need a credit or debit card to go shopping online. They simply select the product(s) they want from one of our 200 verified merchants. When they get to the checkout area they choose the Bill To Phone option, and the costs will be charged to their home phone bill.

To allay customer fears about security, ILD Teleservices checks that a shopper’s entered name, number and address match with their telephone company’s records. Then we cross-check other details, such as IP address, birth date and more, to ensure that yes, it really is you. Only once we have done these checks (super-fast and hassle-free), do we allow the charge to go through.

Shoppers can then simply sit back and wait for their merchandise to arrive, knowing that they used one of the safest forms of online payment available.

For more information about the convenience of ILD Teleservices’ Bill To Phone service, contact us today.

 

Payment processors can often make or break your business, particularly in the virtual setting. Including the creative Bill To Phone alternative method as one of your business’ payment methods can encourage sales that might not have happened otherwise, and build trust between your brand and consumers.

Consumers need to be able to trust both the merchant and the payment processor. Even though today’s savvy consumers generally do trust online merchants, not everyone will easily and quickly hand over personal information, such as a credit card or bank account number.

That’s why providing a trusted, safe and easy payment method like Bill To Phone alternative payment processing is paramount. And it can help to decrease shopping cart abandonment rates and increase sales conversions.

Here’s how the Bill To Phone alternative from ILD Teleservices, leading payment processing provider, works:

  • Your customer visits your site.
  • Once a customer chooses to make a purchase, he or she is presented with the Bill To Phone alternative.
  • The consumer is given the option, then, to pay through their phone provider, or Local Exchange Carrier (LEC).
  • When the Bill To Phone alternative is selected, ILD Teleservices acts as the payment processor. We are the intermediary between you, the merchant, and the customer.
  • After the purchase, you then send the purchasing information or charge through to ILD.
  • ILD submits the customer’s charge directly to the phone provider, and the phone provider applies the charge to the customer’s phone bill.
  • The customer will make the payment when his or her monthly phone bill is provided.
  • The process reverses, as payment moves from the customer to the phone provider to ILD to the merchant.

Give your business a boost, and give your customers the option to use the Bill To Phone alternative to pay for products and services. You’ll benefit from ILD Teleservices’ relationships with over 1,000 phone companies across the country, and our proven network of hundreds of merchants.

For more information, contact ILD Teleservices, the industry leader in providing safer payment solutions, including the proven Bill To Phone alternative. Call us today to find out more information, or visit our website.

If your business has a solid plan in place to generate leads with social media, you can expect a high return on investment. There’s a risk in using social media, however. If a business becomes so focused on the “how-to’s” of generating leads that it forgets about optimizing the conversion rate, revenue will undoubtedly suffer – especially if you’re not prepared to address the concerns many consumers still have regarding security.

Indeed, if a business does not convey a strong sense of security, many potential consumers will abandon a sale — after you’ve spend time and money developing leads. And that’s why your customers need alternate billing options, like Bill to Phone.

To convert those hard-won leads into sales, your website should offer consumers multiple ways to pay for products and services. While many consumers won’t hesitate to give reputable businesses their credit card information or bank routing number, particularly if your site is secured by VeriSign, you can snag even more conversions if you provide Bill to Phone as an option.

When a customer chooses the Bill to Pay option, all charges will be applied to his or her next phone bill. Bill to pay gives consumers:

  • A payment method by which they don’t have to give you their personal information.
  • A quick payment option that doesn’t require that they open an account with      you.
  • A way to decrease the likelihood of identity theft.
  • Billing in one place, with all transactions listed on their phone bill.

ILD Teleservices has established relationships with hundreds of leading merchants through a rigorous approval process. With ILD Teleservices’ Bill to Phone, you can generate more business and extend your circle of potential buyers.

What you do on the front end of the sales cycle to generate leads with social media is just as important as what you do on the back end to convert a sale. Successful businesses place equal emphasis on both ends. If you’re interested in finding out more information about bill to phone options, contact ILD Teleservices today.

If you’re building an e-commerce site, setting up a shopping cart with Bill To Phone will be among your top priorities. With the explosive growth — and potential — that Internet shopping affords merchants, a well-developed website must go hand in hand with an intelligently designed shopping cart.

The first step in the selection process will focus on hosting. You’ll have two options: Remote hosting or self-hosting. There are advantages to both.

  • remotely hosted site is easy to set up and doesn’t require much technical knowledge. And you’ll have guaranteed access to technical support, should you need it. However, you’ll have to select a cart from the company’s existing options, which may or may not be suitable for what you need
  • Self-hosting, on the other hand, can position you to provide exactly the shopping cart features that you need; however, this option generally requires that you’re technologically savvy. But choosing to host your shopping cart is often a more affordable option, too

Whether you decide to remotely or self-host, the payment methods that you offer to your customers are paramount. You see, if you limit yourself to just one option, you’re likely to have a high rate of shopping cart abandonment – a surefire way to kill potential profits and sales.

Many e-tailers believe they are offering maximum options by including credit card payment methods and PayPal. However, there’s a third option that’s growing in popularity — and for good reason.

A Bill To Phone payment method allows you to set up a purchasing option in your shopping cart that consumers already trust. Working with phone service providers, such as Verizon and AT&T, ILD Teleservices‘ Bill to Phone option allows Internet merchants to set up alternative, creative payment methods, so that customers can choose to safely and conveniently receive charges on their phone.

This option eliminates concerns that other payment methods raise, such as identity theft, credit card fraud and questionable dispute mediation, risks that are often at the forefront of consumers’ minds when they need to pull out their credit card or set up a PayPal account — both of which can put their valuable personal contact information – and hard-earned money – at risk.

To maximize your shopping cart potential, and boost sales on your e-commerce site, contact ILD Teleservices today, and find out more about our services.

It’s a basic truism that younger generations are quick to adopt new technologies. And such is the case with “millennials.” This generation is more than comfortable with using mobile technologies and payment methods such as Bill To Phone, and they shop online — a lot. Businesses that comply with how the millennial generation shops will gain a competitive edge over those that don’t.

And research supports that notion: In a recent study, Visa reports that most millennials see a future where cash will no longer change hands, and transactions will take place virtually. And about 80 percent of the survey’s respondents foresee conducting all activities, like shopping or paying bills, in a virtual format. In fact, 63 percent of this generation of 18- to 28-year-olds already conducts most of their transactions virtually, through some form of online connection, either via a computer, laptop or mobile phone.

As this group of consumers, along with other generations, uses technology more often to shop and communicate, the demand for innovation is paramount. That’s why savvy businesses are dreaming up ways to keep pace and extend their global reach, offering innovative alternative payment methods like Bill To Phone.

Bill To Phone, a service provided by ILD Teleservices, allows merchants to give customers an easy way to pay for a purchase via their mobile phone or Internet connection. It also offers an additional perk: It’s a safe, reliable way to pay for services and products, without having to give credit card information over the Internet. Instead, customers with an existing account with their local phone provider can choose to charge their purchase to that account, and then pay their phone company. (Payment then reverts back through the supply chain, from the phone company to ILD to the merchant.)

This transaction provides several key advantages, beyond just extending your business’ reach to millennials and other Internet-savvy mobile shoppers. Some consumers are reticent to give their credit card information over the web due to security concerns. Bill To Phone bypasses those fears. With Bill To Phone, your business can offer flexible payment methods and alleviate fear over security fraud.

With more options for payment, like Bill To Phone, you can extend your business’ reach to a global audience, ensure a safe transaction, and engage the new generation of tech-savvy, active online shoppers. Contact ILD Teleservices – the industry leader in providing safer payment solutions, including the proven Bill To Phone alternative — today to find out more information, or visit our website.

Providing your customers with alternative payment methods can boost your conversion rates, and help to generate business growth. And in an ever-growing competitive market, giving consumers the right options can set you apart from the competition.

A successful business focuses its efforts on utilizing social media tools to attract a following, a blog to build authority, and landing pages to generate leads. But today, it’s simply not enough to develop a solid marketing campaign. Your goal should be to combine effective practices throughout the sales process, educating consumers about your products and services and creating a dynamic e-commerce site.

What’s one of the most important factors that can convert a lead? It’s simple: offer alternative payment methods. Bill to Phone is fast becoming the go-to option among e-commerce entrepreneurs, as it offers several advantages over traditional payment methods.

Once a consumer fills their shopping cart with a product or service, the next step in the purchasing process is generally to provide personal information, like a credit card number or bank account information. However, some consumers remain reticent to share private information over the web, and this group can account for a significant portion of your overall abandonment rate. By offering a alternative payment methods that do not involve having to divulge personal information, you’ll increase the number of leads that turn into a sale.

When you offer an alternative payment method like Bill to Phone, you give your potential customers a way to pay for their purchase by charging the purchase directly to their phone bill. With Bill to Phone, a consumer’s personal information is already existent within their account, and you, the business owner, can be assured that you’ll receive payment. It’s a win-win for everyone involved.

If you suspect that you could improve your shopping cart abandonment rates by providing easy and proven alternative payment methods such as bill to phone, contact ILD Teleservices today. Find out how we can help you develop services that meet the needs of your customers, converting leads into loyal, repeat customers.