I keep receiving collect calls from a prison I have asked this person not to call collect anymore. Is there a way the calls can be blocked because I am being billed even though I do not answer the phone. Would you be able to help?

Bridget,

Thanks for your questions. A recipient of a collect call should not be charged if the call was not accepted, so please contact the phone number on your bill or send us an email to askild at ildmail dot com.

Your local phone company can place a collect call block on your telephone with your request. They will restirct all collect calls, regardless of the originating number. We did a blog post a few months ago about phone blocks. You can read more about phone blocking here: http://www.ildteleservicesblog.com/?p=415

If you have any other questions or concerns, please let us know.

Thanks,

Ilona